Frequently Asked Questions

Q: I've brought seed, now how to grow it? 
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Q: How long will my order take to arrive?
A: Within NZ your order should arrive within 5-10 working days, internationally  delevery is normally 4 - 6 weeks. Please note there may be delays if your chosen seed requires processing before being sent, you will receive a order confirmation email upon ordering and another confirmation email letting you know when your order has been shipped.
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Q: Do you ship to my country?
A: Chances are yes! We ship all over the world.
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Q: Are there restrictions in what seed I can import

A: Importing seed, It is the importer's responsibility to ensure that import requirements are met.

UK seed Imports
Now the UK has left the EU there are new plant health requirements in place to import seeds into the UK. Please see below for guidance.
https://planthealthportal.defra.gov.uk/trade/imports/imports-from-the-eu/import-requirements/

USA seed Imports
APHIS regulates the import seeds into the United States.
Please see below for guidance.
https://www.aphis.usda.gov/plant-imports

Australia
Department of agriculture, fisheries and forestry. regulates the import seeds into Australia
Please see below for guidance.
https://www.agriculture.gov.au/biosecurity-trade/import/online-services/bicon/bicon-permit#daff-page-main

EU seed imports
Please see below for guidance
https://food.ec.europa.eu/plants/plant-health-and-biosecurity/trade-plants-plant-products-non-eu-countries_en

All other countries refer to your Goverments plant protection organisation (requirements for importing seed for sowing).

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Q: Out of stock.. When will it be back available?
A: Some plants seed every year, others every few years, some we get in and sell out of several times each season.. Best thing is to join our mailing list so you receive up to date stock notifications (Join mailing list)
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Q: Didn't find an answer here?